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Journeys with a medical transport prescription

Dialysis rides in Stuttgart with a prescription and a fixed schedule

We provide journeys to dialysis, provided a prescription for medical transport (transport form) from your doctor is available. As dialysis treatment usually takes place several times a week at the same appointment, we set up your journeys as a fixed, recurring schedule instead of planning each journey individually. For such a series of journeys, prior approval from your health insurer is required in addition to the prescription. Whether and to what extent your health insurer covers the cost is best clarified directly with your insurer in advance.

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At a glance

A fixed schedule instead of booking each journey

For dialysis rides we need the completed prescription (transport form) from your doctor as well as your treatment schedule (days and times). From this we set up a fixed schedule that runs punctually for every dialysis appointment.

  • With a doctor's prescription (transport form)
  • Fixed journeys several times a week possible
  • Punctual to your dialysis appointment and back

What you should know

Planning, process and pricing

For recurring dialysis appointments

Suitable for regular dialysis rides with a fixed weekly schedule, as well as individual journeys, for example for short-notice or out-of-town treatment appointments.

Treatment schedule and follow-up prescriptions

If your dialysis centre changes your treatment schedule permanently – different days, different times or a different centre – we adjust the fixed schedule accordingly as soon as we have the new appointments. If your prescription expires, please obtain the follow-up prescription yourself – we support you with this, and your practice or clinic will usually help too. Your journeys continue in the meantime.

Cost coverage and co-payment

Statutory-insured patients pay a co-payment of 10% of the journey cost, at least €5 and at most €10 per journey, unless they hold a co-payment exemption (please show proof to the driver). If a fare is less than €5, you pay no more than the fare itself. For a series of journeys, the co-payment applies only to the first outbound trip and the last return trip, not to every single journey in between. Privately insured patients pay for the journeys themselves first and submit the receipt to their insurer for reimbursement.

Booking process

From enquiry to collection

  1. 01

    Prescription from your doctor

    Your doctor issues the prescription for medical transport (transport form) for your dialysis rides.

  2. 02

    Set up the schedule

    You share your treatment schedule with us (dialysis centre, days, times) and the prescription. We set this up as a fixed, recurring schedule.

  3. 03

    Punctual rides to dialysis

    We collect you punctually for every appointment and take you to dialysis, and back again afterwards if needed.

  4. 04

    Billing with the insurer

    Statutory-insured: we bill your insurer directly. Privately insured: reimbursement through your own insurer.

Frequently asked questions

Questions about dialysis rides and fixed schedules

Can you take me to dialysis several times a week?

Yes. Fixed dialysis rides, for example three times a week to the same dialysis centre, are set up as a recurring schedule so you don't need to arrange every single journey yourself.

What happens if my dialysis appointment changes?

We are generally flexible about appointment changes. Please let us know at least 12 hours in advance, ideally 24 hours, so we can adjust that individual journey within the fixed schedule. The rest of the recurring schedule remains unaffected.

What happens if the follow-up prescription is not yet available?

Your journeys continue for the time being – there is no fixed deadline after which we stop them. We support you in obtaining the follow-up prescription, and your practice or clinic will usually help too. If your health insurer approves the journeys retrospectively, we bill them as usual. If approval does not come through, we invoice you for the journeys made in the meantime. You can therefore pause the journeys at any time if you do not want to carry that risk.

How does billing work with the health insurer for regular dialysis rides?

For statutory-insured patients, we bill the entire series of journeys based on your prescription, sometimes monthly instead of for the whole series at once. Privately insured patients pay for the journeys themselves first and submit the receipt to their insurer for reimbursement.

Request a journey without obligation

Send us the key journey details. We check availability and respond with a transparent quote.